Privacy, and Data Policy
We are AllySpin Casino and this Privacy Policy explains how we collect, use and protect personal information connected to your account, play and payments. The page covers the types of data we hold - personal, technical and transactional - and the ways we process that data for account setup, deposits and withdrawals, security checks and customer support. It also sets out your rights to access, correct or remove information and describes cookies, third-party services and how policy updates are handled. Read this policy before creating an account or making transactions on our site.
Data we collect
Personal data
Name, date of birth, email, postal address, phone number and identity information submitted for verification. Contact information is used for account access and communications.
Technical data
Device type, browser, IP address, log files and connection data collected when you use the site. Technical data supports security, fraud prevention and site functionality.
Transactional data
Deposit and withdrawal records, payment method identifiers, bet history and game activity. Transactional records are kept for billing, compliance and dispute resolution.
How we use information
Information is used to create and manage your account, process payments, verify identity, detect fraud and comply with legal obligations. We use data to respond to enquiries and provide customer support. With your consent we may send account-related notifications and service messages. Personal data is also used to enforce Terms and Conditions and manage disputes or appeals.
Data protection and security
We apply technical and organisational measures to protect information, including encryption, access controls and secure storage. Access to personal data is limited to authorised personnel and service providers with a need to process that data. Where required, we follow legal procedures for disclosure to law enforcement or regulators.
Cookies and tracking technologies
Cookies
Cookies are used to remember preferences, keep you logged in and support site functionality. Session and persistent cookies may be employed.
Third-party tracking
We use analytics and advertising technologies from third parties for performance monitoring and aggregated usage statistics. You can manage cookie settings in your browser and via any cookie controls provided in your account.
User rights
Access and correction
Request access to the personal data we hold or ask us to correct inaccurate details through your account settings or the support channel provided in your account.
Deletion and portability
You may request deletion of your data where legal requirements allow. Data portability requests can be made for personal data you provided to us in a structured, commonly used format.
Data sharing and third parties
We share data with payment processors, identity verification services, fraud prevention providers and other service partners who act on our behalf. Data may also be disclosed to comply with legal obligations or to protect rights and safety. Third parties process data under contractual terms and are required to safeguard it.
Data retention
Personal and transactional data is retained for as long as necessary to provide services, meet legal and regulatory requirements and resolve disputes. Retention periods vary by purpose and applicable law.
Updates to the privacy policy
Policy changes are posted on the site and, where appropriate, notified via your account. Check the policy regularly. For questions or to exercise privacy rights use the support options in your account.